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Schmidt & Schmidt

Withdrawal policy

Right of withdrawal for consumers

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Right of withdrawal

The consumer is entitled to withdraw from the contract within 14 days without giving reasons for doing so. The withdrawal period is 14 days from the date on which the contract was concluded.

In order to exercise your right of withdrawal, you are obliged to inform us of your decision to Withdrawal Form the contract (e.g. by mail, fax or e-mail). For this purpose, you may optionally use the enclosed Withdrawal Form, however this is not obligatory. In case you choose to use the Withdrawal Form, we will immediately contact you (e.g. via e-mail) to confirm the reception of your withdrawal. To remain within the withdrawal deadline, it suffices to send us the message about your intention within the withdrawal period.

Schmidt & Schmidt OHG
Bahnhofstrasse 22a
94032 Passau
GERMANY
Fax: +49 851 226 083 99
E-Mail: contact@schmidt-export.com

Consequences of withdrawal

If you withdraw from this contract, we are obliged have to reimburse all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same payment method that you used for the original transaction, unless otherwise agreed; under no circumstances will you be charged any fees for this repayment.

If you have requested that the delivery should begin during the withdrawal period, you have to pay us a reasonable amount, which corresponds to the services already provided up to the point in time at which you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Withdrawal Form

You can download a sample Withdrawal Form as a PDF here (Adobe Acrobat Reader required) and use it to exercise your right of withdrawal. You can send the completed withdrawal form back to us by post, fax or email.

Schmidt & Schmidt OHG
+1 332 208 131 7
offline
contact@schmidt-export.com

Bahnhofstrasse 22a
94032Passau
Germany
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+1 332 208 131 7
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contact@schmidt-export.com

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Agreement on personal data protection
All personal Data of the user are stored exclusively for the purpose of request processing as well as in case that further inquiry is needed. By signing this consent form, I confirm that pursuant to the provision of GDPR, Schmidt & Schmidt may process my personal data for the purposes of fullfilment my order. The consent is revocable at any time under contact@schmidt-export.com, which leads to a deletion of the collected user data. The data will only be stored as long as they are needed for the purpose mentioned. We are obliged to advise you that your data may be forwarded outside the country of your habitual residence. This happens solely to fulfil the duties of the contractual relationship. We cannot guarantee for the same legal prerequisites regarding data protection to apply in the third-party country, but we will always treat your personal data with the necessary care and respect. For more information see our Privacy Policy.